
IT Support Services
At First 4 IT, we believe our clients should be able to choose the kind of support that suits both their needs and budget. We clearly define what is included in each service; you simply choose the one that suits your business most.
Services and Costs
Services |
Remote |
First |
Safe & |
Peace Of |
|
Systems audit, report and |
|
|
|
|
|
Asset tagging |
|
|
|
|
|
Unlimited telephone |
|
|
|
|
|
Unlimited break-fix |
Remote
only |
Remote
only |
Remote &
On-site |
Remote &
On-site |
|
Remote response / repair |
from
4 x 4 |
from
4 x 4 |
from
2 x 2 |
from
2 x 2 |
|
On-site response / repair |
|
from
4 x 4 |
from
2 x 2 |
from
2 x 2 |
|
Admin requests |
|
|
5 |
10 |
|
Pro-active |
|
|
|
|
Cost per workstation(per month) |
£15
|
£18
|
£20
|
£22
|
Cost per server(per month) |
£45
|
£50
|
£60
|
£65
|
* Geographical restrictions apply
All prices quoted are subject to VAT and Terms and Conditions. Prices effective from March 2010