Silver Support
4 hour response, 8 hour fix response time on desktop hardware/software
2 hour response, 4 hour fix response times on servers
Unrestricted break/fix labour hours
Loan units when available
Call logging + immediate call chasing
Telephone support
Remote admin (with broadband enabled clients)
Network evaluation hardware and software (pre contract acceptance)
Technical / strategic advice (non-deployment)
Critical failure priority
Free Support this summer
Any customer commencing an annual contract will get 12 months for the price of 10, 2 months absolutely FREE!
19 Feb 2010
Hello Again!
Instead posting the usual news postings, I thought I would take the opportunity to highlight a few of our services that I feel may benefit your organisation in these thrifty times! We all know budg...
Click here to download »
26 May 2010
Don't get excommunicated by your...
Wireless networks are great but we all know when it comes down to the crunch the throughput is just not there - interference is a nightmare and coverage can be a pain. Many clever wireles...
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