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Gold Support
4 hour response, 4 hour fix response time on desktop hardware/software
2 hour response, 2 hour fix response times on servers
Server spares carried (subject to availability)
Unrestricted break/fix on all labour and parts (subject to Terms and conditions)
10 hours per month project / development labour
Free data recovery consultancy
Loan units on server and desktop PC’s.
Loan printers where available
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