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Hello and welcome to blog No 3! I have fallen in love with Wiki. I recently spent some time trying to work out how we could collaborate more and streamline our documentation. The requirements were to make it easier and quicker to find information, easy to manage and update and easy to use.
I looked at a number of different solutions but the answer seemed so obvious. Wiki or what I know is, the concept of continually updating the information in the system with information as it becomes available. There are hundreds of wiki systems available, I decided to go with mediawiki. This is the system used by the most famous wiki wikipedia. Although it may not be the most feature rich of all the systems it is well supported and works on a number of different platforms. There are a load of plug ins available for it such as file upload, chat rooms and more.
The system allows you to start creating content instantly and dynamically builds tables of contents based on your heading structure. Interlinking pages is simple and recommended. The syntax is partly derived from html and is very simple, and if you want to do something more complex just have a look on wikipedia and copy it. Built in search functionality allows you to locate information quickly and easily.
Two of the most important features are version control of the uploaded files and the change tracking of the content. When a file is uploaded it can then be linked into a page. The file can be updated and the details of these updates are logged along with the user who uploaded them. This is similar to the change logging of the wiki pages. This allow others to monitor changes and reject them where required.
If you’re interested in how a wiki or other document/ content management systems could help you contact us.
Matt.